Remote and On-Site Technical Support
BT Konsept offers end-to-end technical support through VPN-based remote access, on-site expert intervention, SLA management, and performance reporting. All activities are recorded and fully traceable.

Wherever You Are
BT Konsept Is There!
BT Konsept ensures uninterrupted IT operations by providing both remote and on-site technical support for system failures, performance issues, and network disruptions — fast, secure, and measurable.
24/7 Technical Support, Fast Response
We manage support operations instantly using Remote Desktop, VPN Access, On-Site Support, SLA Tracking, Root Cause Analysis, Ticket Escalation, Device Monitoring, and Reporting.

Problems Far Away
Solutions Right Here.
Our experienced engineers quickly evaluate requests and deliver solutions with minimal downtime. BT Konsept keeps your business operations running smoothly.